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Information on coronavirus (SARS-CoV-2)

This page provides an overview of the most important information currently available on coronavirus. This information has been collated by Charité – Universitätsmedizin Berlin and is being updated on a regular basis.

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Information for inpatients and outpatients

Rules for outpatients and day case patients

Currently, the following patient groups must provide proof of either a negative rapid antigen test result (obtained no more than 24 hours earlier) or PCR test result (obtained no more than 48 hours earlier) when attending Charité outpatient departments:

  1. Vulnerable patients, such as hematology-oncology patients and other immunosuppressed patients
  2. Day case patients: patients attending on a daily basis must undergo SARS-CoV-2 testing at least twice a week. It is important that testing be performed after the weekend and after any other interruptions in treatment (i.e., always provide proof of a negative test result on a Monday and on one other day of the week)
  3. Patients who will spend an extended period of time in an outpatient department, e.g., for a preoperative assessment/examination
  4. Outpatients taking part in clinical studies

This testing requirement applies to all patients aged 6 and older, including fully vaccinated and/or recovered patients. It does not apply to school-aged students who undergo regular testing as part of a voluntary school-based testing program. For these students, it will be sufficient to present their student ID card and their current school-based test result. This exemption does not apply during school holidays. Asymptomatic children aged 5 or younger do not require proof of testing.

Patients may bring a visitor when attending their appointments. All visitors must observe the rules currently in place for visitors and accompanying visitors.

Test centers

  • For Campus Benjamin Franklin (CBF), you can use the test center situated on Brahmsstraße, near the northern entrance. In accordance with the current version of the Coronavirus Test Ordinance (TestV), the center offers both rapid antigen- and PCR-based testing. All tests falling under the individual entitlement (Bürgertestung) category will be free. The test center’s opening hours are: Monday to Friday, 7:00 AM to 7:00 PM; Saturday and Sunday (including public holidays), 8:30 AM to 6:30 PM.
  • At the Campus Charité Mitte (CCM), an external mobile testing station is available at the so-called "Storchenparkplatz" near the entrance to the central emergency rooms (opening hours: Monday to Friday from 7:00 AM to 6:00 PM, Saturday and Sunday from 9:00 AM to 5:00 PM).
  • On Campus Virchow-Klinikum (CVK), you can use one of two external test centers, which are situated at the Augustenburger Platz and Seestraße entrances. The Augustenburger Platz test center is open daily from 7:00 AM to 8:00 PM; the Seestraße test center is open daily from 7:30 AM to 6:00 PM.

The aim of these measures is to prevent the virus from entering and spreading through Charité, and to optimize the level of protection in place for particularly vulnerable patients, for patients with severe underlying medical conditions, for visitors and accompanying visitors, and for Charité members of staff. These measures were established pursuant to the SARS-CoV-2 Basic Protective Measures Ordinance (BaSchMV) of 03.06.2022.

Please bring your identity card or passport with you to your scheduled visit. These will be checked at the entrance and your details recorded. You will then be issued with a visitor pass or visitor armband and granted admission to the hospital grounds.

Visitors are advised that checks at entrances may result in delays. We apologize for any inconvenience caused. To minimize delays, please ensure that you have all required documentation ready for inspection.

The collection and processing of personal data is solely for infection control purposes, in order to ensure the safety of patients, visitors, accompanying visitors and hospital staff should an infection develop or be diagnosed at a later stage. All collected data will be erased after a period of 2 weeks. Please click on the following link for more information on the processing of personal data under the GDPR.

For us, safety comes first.

As a patient, you might be worried about the risk of contracting the coronavirus in hospital. While such concerns are understandable, they can put lives at risk – when acute symptoms are ignored, and treatment is deferred too long.

We would therefore like to introduce you to the measures we have taken to make Charité a safe place for all – our patients, our visitors and our staff.

Please watch the video and have a look at how this works in detail.

Please feel free to learn more about our measures to control and prevent the spread of coronavirus.

FFP2 masks are compulsory

No visits without FFP2 masks © Charité
No visits without FFP2 masks © Charité

In line with the tighter rules on mask use issued by the Senate of Berlin, Charité has amended its rules for visitors and patients. The wearing of surgical masks will no longer be permitted. 

  • All patients must wear an FFP2 mask when leaving their rooms and while others are present in their (single or shared) rooms.
     
  • FFP2 masks will be compulsory for all visitors wishing to visit family members in hospital.


Our video demonstrates how to use masks which cover the mouth and nose correctly.

     

Packing for your inpatient stay

Please ensure you are aware of current visitor restrictions and pack accordingly.
Exceptions will only be made in cases of emergency admission.

Please consult our checklist detailing what you should bring with you into hospital.

     

Access points to the Charité campuses

Safety measures have been implemented in response to the coronavirus crisis to restrict access across all Charité campuses. Please consult the location maps below to find out which entrances you can use to access campuses and buildings. 

Visitors are advised that checks at entrances may result in delays. We apologize for any inconvenience caused. To minimize delays, please ensure that you have all required documentation ready for inspection.

Digital visits via video call

While medical care is essential to a patient’s recovery, contact with loved ones also plays an important role. Ensuring that our patients remain in touch with their families during their stay at Charité is very important to us, especially during these challenging times. We therefore offer a video call service which enables our patients to see and speak to their loved ones while in hospital. 
 
Interested patients can contact their ward’s nursing staff to arrange a video call and borrow a tablet computer for this purpose. Patients should also speak to a member of nursing staff to obtain the login details needed to register on Jitsi Meet in order to launch their video call-based digital visit.

Information for visitors and accompanying persons

Rules for visitors and accompanying visitors

Access restrictions 07.03.2022 © Charité
Access restrictions 07.03.2022 © Charité

Case numbers continue to fall, and we appear to have passed the peak of the Omicron wave. As a result, Charité is updating its rules for visitors and accompanying visitors.

From 7 March 2022, inpatients will once again be permitted to receive one visitor per day, for a maximum of one hour.  Critically ill patients will be exempt from this restriction.

Outpatients, day case patients and patients attending Charité’s emergency departments may bring one accompanying visitor.

All visitors and accompanying visitors must provide proof of a negative rapid antigen test result obtained on the day of their visit.

The aim of these rules is to prevent the virus from entering and spreading through Charité, and to optimize the level of protection in place both for Charité staff and for particularly vulnerable patients with severe underlying medical conditions.
 

What these new rules mean in practice:

  • Only individuals with a negative rapid antigen test result will be permitted to visit or accompany patients. This rule also applies to fully vaccinated and recovered individuals. To be considered valid, the negative test result must be no older than 24 hours. This testing requirement also applies to children above the age of 5 and to adolescents. Presentation of the child’s student ID card will not be sufficient. Asymptomatic children aged 5 or younger will not require proof of testing.
     
  • To gain admission to hospital grounds, all visitors will be asked to show proof of a negative test result, in addition to an identity card or passport. Visitors will then be issued with a visitor pass or visitor armband and granted admission to Charité premises. Visitors who are unable to produce a visitor pass or armband will be asked to leave the premises immediately.
     
  • Children and adolescents under the age of 19 who are being accompanied by a parent or carer during their stay may continue to receive one visitor (another parent or carer) for up to one hour every day. Exceptions may be made in certain circumstances, subject to discussion with the ward’s clinical and nursing managers.

Test centers

  • For Campus Benjamin Franklin (CBF), you can use the test center situated on Brahmsstraße, near the northern entrance. In accordance with the current version of the Coronavirus Test Ordinance (TestV), the center offers both rapid antigen- and PCR-based testing. All tests falling under the individual entitlement (Bürgertestung) category will be free. The test center’s opening hours are: Monday to Friday, 7:00 AM to 7:00 PM; Saturday and Sunday (including public holidays), 8:30 AM to 6:30 PM.
  • At the Campus Charité Mitte (CCM), an external mobile testing station is available at the so-called "Storchenparkplatz" near the entrance to the central emergency rooms (opening hours: Monday to Friday from 7:00 AM to 6:00 PM, Saturday and Sunday from 9:00 AM to 5:00 PM).
  • On Campus Virchow-Klinikum (CVK), you can use one of two external test centers, which are situated at the Augustenburger Platz and Seestraße entrances. The Augustenburger Platz test center is open daily from 7:00 AM to 8:00 PM; the Seestraße test center is open daily from 7:30 AM to 6:00 PM.


The following rules remain unchanged:

  • Mask mandate and distancing rules: Visitors and accompanying visitors must wear FFP2 masks (without a valve) at all times while inside Charité buildings and maintain a minimum distance of 1.5 meters from others whenever possible, including when outside.
     
  • Individuals with symptoms of respiratory infection will not be permitted within any Charité buildings.

 

The aim of these measures is to prevent the virus from entering and spreading through Charité, and to optimize the level of protection in place for particularly vulnerable patients, for patients with severe underlying medical conditions, for visitors and accompanying visitors, and for Charité members of staff. These measures were established pursuant to the SARS-CoV-2 Basic Protective Measures Ordinance (BaSchMV) of 03.06.2022.

Please bring your identity card or passport with you to your scheduled visit. These will be checked at the entrance and your details recorded. You will then be issued with a visitor pass or visitor armband and granted admission to the hospital grounds.

Visitors are advised that checks at entrances may result in delays. We apologize for any inconvenience caused. To minimize delays, please ensure that you have all required documentation ready for inspection.

The collection and processing of personal data is solely for infection control purposes, in order to ensure the safety of patients, visitors, accompanying visitors and hospital staff should an infection develop or be diagnosed at a later stage. All collected data will be erased after a period of 2 weeks. Please click on the following link for more information on the processing of personal data under the GDPR.

FFP2 masks are compulsory

No visits without FFP2 masks © Charité
No visits without FFP2 masks © Charité

In line with the tighter rules on mask use issued by the Senate of Berlin, Charité has amended its rules for visitors and patients. The wearing of surgical masks will no longer be permitted. 

  • All patients must wear an FFP2 mask when leaving their rooms and while others are present in their (single or shared) rooms.
     
  • FFP2 masks will be compulsory for all visitors wishing to visit family members in hospital.


Our video demonstrates how to use masks which cover the mouth and nose correctly.

     

Access points to the Charité campuses

Safety measures have been implemented in response to the coronavirus crisis to restrict access across all Charité campuses. Please consult the location maps below to find out which entrances you can use to access campuses and buildings. 

Visitors are advised that checks at entrances may result in delays. We apologize for any inconvenience caused. To minimize delays, please ensure that you have all required documentation ready for inspection.

Digital visits via video call

While medical care is essential to a patient’s recovery, contact with loved ones also plays an important role. Ensuring that our patients remain in touch with their families during their stay at Charité is very important to us, especially during these challenging times. We therefore offer a video call service which enables our patients to see and speak to their loved ones while in hospital. 
 
Interested patients can contact their ward’s nursing staff to arrange a video call and borrow a tablet computer for this purpose. Patients should also speak to a member of nursing staff to obtain the login details needed to register on Jitsi Meet in order to launch their video call-based digital visit.

Preventing infection – Protecting yourself and others

Everyone can do their bit to ensure we keep one another safe. We are doing everything we can to protect our patients, visitors and our staff against infection with the coronavirus. Please also adhere to the following rules, which serve to protect you and others against infection. Thank you!

Get vaccinated

Ensure you are fully vaccinated against COVID-19

#VaccinesWork to protect you and your fellow citizens.

Minimize contacts

Minimizing exposure will also help to minimize the risk of infection.

Keep your distance

Continue to keep a minimum distance of 1.5 meters from others at all times: in your room, in corridors, in waiting areas, and outside.

Wear a face mask

Even if you are vaccinated: Always wear a mask when others are present and whenever you leave your room.

Our video demonstrates how to use masks which cover the mouth and nose correctly.

Wash or disinfect your hands

Continue to wash your hands thoroughly using soap, or regularly disinfect them.

This is particularly important when putting on or taking off your mask, after wiping your nose, and after touching/handling shared surfaces and appliances.

Follow respiratory hygiene rules

Continue to turn away from others when coughing or sneezing. Always cough or sneeze into your elbow – even if you are wearing a mask.

Avoid direct skin contact

Avoid greeting others by shaking hands. A friendly smile can be just as welcoming.

Keep rooms well-ventilated

Ensure rooms are well-ventilated.

Windows should be opened for at least 5 minutes every 30 minutes.

Video: How to use masks which cover the mouth and nose correctly

Video: How to use masks which cover the mouth and nose correctly @ Charité
Video: How to use masks which cover the mouth and nose correctly @ Charité
  • Why is it important to use face masks in hospitals?
     
  • What needs to be considered when putting on and wearing face masks?
     
  • Can masks be reused?
     
  • What rules must patients and visitors observe while using Charité’s inpatient and outpatient areas?

Our video provides you with the answers to these questions.

You are worried you may have an infection. What to do?

Information on the coronavirus and advice regarding actions you should be taking are available via the CovApp.

Our FAQs will provide you with information on SARS-CoV-2 testing, dedicated test centers in Berlin and our coronavirus video consultation service.

Interesting facts about coronavirus