Main topic: Coronavirus

Information for inpatients and outpatients

Rules for patients and companions

The standard hygiene rules that apply at Charité (including disinfecting hands and ventilation) apply.
The general obligation to wear an FFP2 mask is eliminated.
A surgical mask must be worn outside the person’s own patient room in the case of respiratory symptoms.
Charité can institute a fundamental mask mandate for especially vulnerable patient groups and their care or if there are special circumstances.
A rapid antigen test, possibly followed by a PCR test, is required for those with respiratory symptoms.
Generalized testing continues to take place in selected high-risk areas. However, the overall testing obligation has been lifted.
There are also certain rules for visitors.

Test centers

At the Campus Charité Mitte (CCM), an external mobile testing station is available at the so-called "Storchenparkplatz" near the entrance to the central emergency rooms (opening hours: Monday to Friday from 6:00 AM to 6:00 PM, Saturday, Sunday, and public holidays from 9:00 AM to 5:00 PM).
On Campus Virchow-Klinikum (CVK), you can use the test center situated at the Seestraße entrance. It is open daily from 6:00 AM to 6:00 PM; Saturday and Sunday (including public holidays) from 9:00 AM to 5:00 PM.

Packing for your inpatient stay

Please ensure you are aware of current visitor restrictions and pack accordingly.
Exceptions will only be made in cases of emergency admission.

Please consult our checklist detailing what you should bring with you into hospital.

Digital visits via video call

While medical care is essential to a patient’s recovery, contact with loved ones also plays an important role. Ensuring that our patients remain in touch with their families during their stay at Charité is very important to us. We therefore offer a video call service which enables our patients to see and speak to their loved ones while in hospital.

Interested patients can contact their ward’s nursing staff to arrange a video call and borrow a tablet computer for this purpose. Patients should also speak to a member of nursing staff to obtain the login details needed to register on Jitsi Meet in order to launch their video call-based digital visit.

Information for visitors

Rules for visitors

Standard hygiene measures according to Charité Hygiene Guidelines, including disinfecting hands.
Patients will be able to receive regular visitors again as of April 8. Masks are still required in areas with vulnerable groups.

Digital visits via video call

While medical care is essential to a patient’s recovery, contact with loved ones also plays an important role. Ensuring that our patients remain in touch with their families during their stay at Charité is very important to us. We therefore offer a video call service which enables our patients to see and speak to their loved ones while in hospital.

Interested patients can contact their ward’s nursing staff to arrange a video call and borrow a tablet computer for this purpose. Patients should also speak to a member of nursing staff to obtain the login details needed to register on Jitsi Meet in order to launch their video call-based digital visit.

Preventing infection – Protecting yourself and others

Everyone can do their bit to ensure we keep one another safe. We are doing everything we can to protect our patients, visitors and our staff against infection with the coronavirus. Please also adhere to the following rules, which serve to protect you and others against infection. Thank you!

Get vaccinated

Ensure you are fully vaccinated against COVID-19.

#VaccinesWork to protect you and your fellow citizens.

Minimize contacts

Minimizing exposure will also help to minimize the risk of infection.

Keep your distance

Continue to keep a minimum distance of 1.5 meters from others at all times: in your room, in corridors, in waiting areas, and outside.

Wear a face mask

Even if you are vaccinated: Always wear a mask when others are present and whenever you leave your room.

Our video demonstrates how to use masks which cover the mouth and nose correctly.

Wash or disinfect your hands

Continue to wash your hands thoroughly using soap, or regularly disinfect them.

This is particularly important when putting on or taking off your mask, after wiping your nose, and after touching/handling shared surfaces and appliances.

Follow respiratory hygiene rules

Continue to turn away from others when coughing or sneezing. Always cough or sneeze into your elbow – even if you are wearing a mask.

Avoid direct skin contact

Avoid greeting others by shaking hands. A friendly smile can be just as welcoming.

Keep rooms well-ventilated

Ensure rooms are well-ventilated.

Windows should be opened for at least 5 minutes every 30 minutes.

Video: How to use masks which cover the mouth and nose correctly

Why is it important to use face masks in hospitals?
What needs to be considered when putting on and wearing face masks?
Can masks be reused?
What rules must patients and visitors observe while using Charité’s inpatient and outpatient areas?

Our video provides you with the answers to these questions.